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MUSIQUE BASKETS POLICY INFO Customer Service: Our customers are top priority at all times. All our baskets and products are backed by a commitment to satisfy you, the customer. If you or the recipient are not completely satisfied with our product, please contact us immediately. Remember, nothing is more important that keeping our customers satisfied. If you have any questions or concerns, you can contact us at (305) 652-2214 or e-mail us at musiquee@aol.com. If you receive a voicemail when you call, understand that someone will call you back as soon as possible. Custom Designed Baskets: All baskets come with specially selected music. If you would like to select your own music for the basket, there will be an additional charge of $10.00. Music is subject to availability. All gift baskets are shrink wrapped with custom ribbons and bows cascading down the sides. The body care products we use are all natural. If you do not see anything you like, we would be more than happy to help you personalize your gift for that special someone. Products in the baskets may vary slightly from the pictures. Shipment Policy: Musicbaskets.com uses UPS ground for
standard shipping on non-food item baskets. Orders are processed the
next day. Shipping charges are based on weight. You will be notified of your shipping charges
when we confirm your order via telephone. If you are in a rush to get your gift to that special
client, family or friend, we have rush delivery and overnight express
shipment options available. Payment Methods: We accept American Express, Visa, Mastercard and Discover Cards. We also accept checks. Sales Tax: Sales tax applies to Florida residents only. Return Policy: Your basket will arrive in superb condition. In a rare event if there is damage, we will issue you a choice of credit or a replacement, if applicable. Out of Stock Policy: If any of our product items are out of stock, we will recommend substitutions and/or ask you for your preferences. We reserve the right to substitute items for equal or greater value depending on availability. |
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